MCP troubleshooting

Check the connectionCopy Anchor Link

Ask your assistant to run the health tool, or whoami. health works without a valid sign-in and reports the transport, whether you are logged in, and what to do next.

The assistant uses the wrong brandCopy Anchor Link

Your account can hold several brands, and brand-scoped tools need an active one.

1. Ask: "List my PostKing brands."
2. Ask: "Set <brand name> as the active brand."

The active brand is remembered for your account across reconnects. If a tool says no brand is selected, set it and retry.

Re-authorizeCopy Anchor Link

Sign-in on this server is handled by your client's OAuth flow. There is no login step inside the chat.

• Claude.ai / Claude Desktop: open Settings, Connectors, disconnect PostKing, then connect again.
• Claude Code: run /mcp, select postking, then authenticate again. To start clean: claude mcp remove postking and add it again.
• ChatGPT: disconnect the PostKing connector and connect it again.
• Cursor: in Cursor Settings, MCP, disconnect postking, then connect again.

You can also review and revoke access under Account, API keys (/dashboard/account/api-keys): tokens issued to apps you connected appear in the OAuth tokens group.

"Invalid or revoked key" or a permissions errorCopy Anchor Link

A read-only credential cannot create or change anything. Reconnect through the OAuth flow, or use a key with read and write access (see API keys).

"Insufficient credits"Copy Anchor Link

Generation costs credits. Check your balance and top up under Account, Plan & billing (/dashboard/account/billing).

A long task shows "running"Copy Anchor Link

Generation tools (posts, articles, landing pages, SEO steps) run in the background. The assistant should poll the job until it completes. Don't resubmit while it runs; that can create duplicates and spend credits twice.

Still stuckCopy Anchor Link

Ask Vera in the dashboard, or see Contact support.